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TCS Internet e-mail module

Our Internet e-mail module, offers the possibility to send and receive Internet e-mail messages, directly from the TCS system, via the TCS API interface and via the TCS SMTP interface.

We strongly believe in the Internet e-mail media, so this module is continuously being developed with new features.  The following features are available today :

Transmission of Internet e-mail messages, including handling of senders and receivers ID, subject and date, e.g.:

From: "John Johnson, Sample Company Inc." <john@sample-company.com>
To: "Customer support" <contact@somewhere.net>
Date: Wed, 12 April 2006 11:00:00 +02:00
Subject: Web site access.
Transmission of messages via the TCS API interface, providing a close integration with scripts and other applications, e.g:

tcs snd /tmp/my-mail "" contact@somewhere.net
Transmission of messages via the TCS SMTP interface, offering a mail server interface to other applications.
The To:, From:, Date and Subject lines will automatically be inserted into the message.
Messages ordered from the menus, will contain the subject line entered by the user and messages sent from the TCS API interface, will contain the subject specified with the -s option, e.g.
tcs snd /tmp/my-mail "" contact@somewhere.net -s "Sample subject text."
Received Internet e-mail messages will automatically appear in the receive journal, relieving the user from the task of checking his/her mailbox on a regular basis.
Automatic printout of all incoming/outgoing messages, can be configured by the system administrator.
Fully automated operation, as the software will take care of calling your Internet Service Provider (ISP) on a regular basis, checking for any received e-mail, which will then be retrieved to your host system and placed in the receive journal, for the receiving user.

Frequency and times can be configured in a very flexible way, providing for customer specific requirements.

Outgoing messages are handled on a "priority basis", i.e. the messages are transferred as part of a call checking for incoming e-mails, or a separate call is made depending on the configuration ( urgency set-up ).
Multiple mailboxes, even at different POP3 servers, can be handled automatically by the software
The access to your Internet Service Provider ( ISP ), can be via a dial-up fax/data modem or via a router connected to the Internet.
Once the software is configured centrally on your host system, it will be available to all TCS users in your organisation.
Little or no additional hardware investments is needed, as the TCS software will share an existing fax modem for your fax and Internet e-mail traffic.

All the protocols involved in this, have been implemented by ACS directly in the TCS software.  This means that we will not rely on other packages or features to be installed or available on your system.   The protocol stack that we have implemented looks as follows :

SMTP - Simple Mail Transfer ProtocolPOP 3 - Post Office Protocol - Version 3
TCP - Transmission Control Protocol
IP - Internet Protocol
IPCP - Internet Protocol Control Protocol
PAP - Password Authentication ProtocolCHAP - Challenge Handshake Authentication Protocol
LCP - Link Control Protocol
PPP - Point to Point Protocol


Product requirements and technical matters

A quality modem that is supported by TCS.  TCS can share this modem for multiple functions, i.e. Internet e-mail and fax traffic.
An Internet Service Provider (ISP) that supports the PPP protocol, for TCP/IP over PPP communication, plus the SMTP/POP3 protocols, for sending and receiving e-mails.

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